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Privacy
NOTICE OF PRIVACY PRACTICES FOR RIVERSIDE FEDERAL CREDIT UNION MEMBERS
Important information about the personal data your credit union collects, and how it is used.
Our credit union is committed to making available financial products and services that will
enable you to meet your financial needs and reach your financial goals. To assure the continued
privacy and confidentiality of your personal financial information, your credit union observes these
practices and procedures:
INFORMATION WE COLLECT
We collect nonpublic information about you from some or all of the following sources:
- Information we receive from you on applications or other forms, such as your name, address,
social security number, assets and income;
- Information about your transactions with us, our affiliates, or others such as your account
balance, payment history, parties to transactions and credit card usage;
- Information we receive from a consumer reporting agency, such as your creditworthiness
and credit history.
INFORMATION WE DISCLOSE
We may disclose all of the information we collect as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may also disclose information about you under other circumstances as permitted by law.
OUR SECURITY MEASURES
We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your nonpublic information.
WHAT YOU CAN DO TO HELP
- Protect your account numbers, passwords and personal identification numbers (PINs).
Never keep your PIN with your ATM or credit card.
- Use caution when disclosing personal information to other persons. Don’t ever give out personal
information or account numbers over the telephone. Credit union staff will never call you
and ask for information.
- Keep your information with us current. Please, let us know right away if your address or phone
number changes. It is important that we have current information on how to reach you. If we detect unauthorized activity or potentially fraudulent use of an account, we will attempt to contact you.
Your credit union belongs to you. Let us know if you have questions. We are here to serve YOU! IF YOU PREFER WE NOT DISCLOSE NONPUBLIC INFORMATION ABOUT YOU TO NONAFFILIATED THIRD PARTIES, YOU MAY OPT OUT OF THOSE DISCLOSURES, THAT IS, YOU MAY DIRECT US NOT TO MAKE THOSE DISCLOSURES (other than disclosures permitted by law). Non member joint account holders, co-borrowers and guarantors may exercise this right to opt out. For joint account holders we will treat an opt-out request as applying to everyone listed on the account. You may call us at 716-875-1747 or mail your request to: Riverside FCU, 245 Vulcan Street, Buffalo, NY 14207. If you live outside the local calling area, please e-mail us at: riverscu@buffnet.net or call 1-800-491-0256.
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