If you plan on using your RFCU credit and/or debit card for transactions when traveling out of the area, you must call the credit union ahead of time to prevent your card from being restricted.
To call ahead for your RFCU Credit Card please call 875-1747 and press 3 to speak with the loan department.
To call ahead for your RFCU Debit Card please call 875-1747 and press 5 to speak with a member service representative.
Lost or Stolen Cards
It is very important to notify us immediately if your Riverside FCU debit card is ever lost or stolen. To report your VISA debit card lost or stolen call Riverside anytime. 716.875.1747. During non-business hours, call 1-800-554-8969 to report your card lost or stolen directly.
Activating a Card
To activate your debit card, call 1-800-708-7119
If your debit card becomes restricted during non-business hours, call 1-800-262-2024
RFCU has partnered with ezforex to offer our members the ability to purchase foreign currency. Click the link below to access ezforex.
Click Here for Ezforex
•One-stop Shopping — ezforex simplifies your shopping experience by offering over 125 foreign currencies delivered securely via UPS to your home or office
•No Hidden Fees — You only pay the current exchange rate plus shipping.
•Delivery — Once the payment clears, the order usually ships in 1-2 business days.
•Ezforex Will Notify You — ezforex will place a courtesy call and send an email to alert your order is on the way.
On April 1st Riverside Federal Credit Union launched a new and enhanced version of our consumer bill payment service. The new service offers many new benefits and features including better cash flow control and the ability to accept electronic bills!
Click Here to view a demo video of what the new bill payment service looks like and how it operates.
You will continue to access Bill Pay through Riverside FCU’s Netbranch link. The majority of your payees were also converted to the new system. In rare instances, a payee may not have converted. To add a payee, simply go to the Add a Bill tab and follow the instructions.
For transfers to a person or another financial institution, you will need to set up those payments as paying a person or company under the tab.
If you have questions on Bill Pay, you may contact us at 716.875.1747 during regular office hours.
We Have A Special Membership offer… Just for YOU!
3 Great Reasons to Join or Renew!
1. Get $10 Off Our $50 Annual Membership Fee $40 plus tax = $43.50
Get $10 Off Our $90 Annual Rewards Membership $70 plus tax =$76.13
2. 3 FREE Additional Months of Membership!
3. FREE Second Membership Card for a household or family member!
This special offer is not available online or at any BJ’s Club location!
Western New York BJ’s Locations:
Amherst – 3056 Sheridan Dr
Clarence – 5183 Transit Rd
Blasdell – 4408 Milestrip Rd
Olean – 1899 Cinema Dr
Batavia – 8330 Lewiston Rd
If you are renewing, your new 14 month membership will not start until your current membership expires.
Exemptions to this are:
-Members that are in the military.
-Joint Accounts with multiple cards that has at least one card with activity within 6 months.
-Members who know in advance that their card will be inactive and call ahead to make arrangements.
Riverside Federal Credit Union would like to offer your company the opportunity to become a Select Employer Group (SEG). Becoming a SEG is FREE and allows you to offer the benefit of credit union membership to your employees. Giving your employees the opportunity to become members of the credit union will give them a safe and secure place to conduct all of their banking needs. It is a great benefit to add to your employee benefits package. Please visit our “About Riverside” section of the website to view our history and list of current Select Employer Groups.
Below are a few documents to get you started in the SEG application process.
Call our Business Development Coordinator at (716) 875-1747 ext. 141 to send you a SEG Kit (to sign up) or to set up a meeting and hear all of the great benefits that Riverside Federal Credit Union can offer your business and employees.
(fill out completely and mail to)
Business Development Coordinator
245 Vulcan Street
Buffalo, NY 14207
Letter of Intent
Print out on your Letterhead and complete the information and mail with application.
Top 10 Reasons To Join a Credit Union
Email Letter to Employees